Privacy Policy

Effective Date: December 18, 2024

At KBM Industries, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. Please read this policy carefully. If you do not agree with its terms, please do not use our website.

1. Information We Collect

We collect information to provide and improve our services, process orders, and communicate effectively with our clients.

1.1 Information You Provide

When you interact with KBM Industries, we may collect:

  • Contact Information: Name, email address, phone number, and mailing address.

  • Order Details: Specifications, designs, and other project-related details.

  • Payment Information: Billing address and payment method (processed securely).

1.2 Automatically Collected Information

When you visit our website, we may collect:

  • Usage Data: Pages viewed, time spent on the site, and navigation patterns.

  • Device Information: IP address, browser type, operating system, and device type.

  • Cookies and Tracking Technologies: Data to enhance your browsing experience, such as preferences and session details.

2. How We Use Your Information

We use the information collected to:

  • Process and fulfill orders, including custom fabrication projects.

  • Communicate with you about your projects, inquiries, or feedback.

  • Personalize your website experience and improve site functionality.

  • Analyze usage trends and improve our services and offerings.

  • Comply with legal and regulatory requirements.

3. Sharing and Disclosure of Information

We do not sell your personal information. However, we may share your information in the following circumstances:

  • Service Providers: With trusted third parties who assist in delivering our services, such as payment processors and shipping partners.

  • Legal Compliance: To comply with applicable laws, regulations, or legal requests.

  • Business Transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of that process.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These technologies allow us to:

  • Remember your preferences and settings.

  • Analyze website traffic and performance.

  • Deliver personalized content or marketing materials.

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of certain features on our website.

5. Data Security

KBM Industries implements appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no system is entirely secure, and we cannot guarantee the absolute security of your data.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and request a copy of your personal information.

  • The right to correct or update inaccurate or incomplete information.

  • The right to request the deletion of your personal information.

  • The right to opt-out of certain data collection or marketing communications.

To exercise your rights, please contact us using the information below.

7. Third-Party Links

Our website may include links to third-party websites. KBM Industries is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Updates to This Policy

KBM Industries reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. Your continued use of our website or services constitutes acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

KBM Industries
Email: mark@kbmindustries.com
Phone: (717) 219-4003
Address: 2231 S. Market St., Mechanicsburg, PA 17055